Terms & Conditions

Terms & Conditions – Zephyr SkyPorts

1. Acceptance of Terms:

By accessing and using the services of Zephyr SkyPorts (including our website, mobile application, and drone delivery services), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services. 1  

2. Service Description:

Zephyr SkyPorts provides a drone-based delivery service, primarily for food and other goods from local businesses to designated rooftop hubs. We also offer related services, including data analytics for businesses and a packaging return program for end-users.

3. User Accounts:

  • You are responsible for maintaining the confidentiality of your account information.
  • You must be of legal age to enter into binding contracts in your jurisdiction.
  • You agree to provide accurate and complete information when creating an account.

4. Ordering and Delivery:

  • Orders are subject to availability and confirmation.
  • Delivery times are estimates and may vary due to weather, traffic, or other factors.
  • You are responsible for ensuring accurate delivery location information.
  • We are not responsible for delays or failures due to circumstances beyond our control.
  • We retain the right to refuse service to any customer.

5. Payment:

  • Payment is required at the time of order placement.
  • We accept various payment methods as indicated on our app/website.
  • Pricing is subject to change without notice.

6. Packaging Returns and Rewards:

  • Our packaging return program is subject to specific guidelines, which may be updated periodically.
  • Reward points are non-transferable and have no cash value.
  • We reserve the right to modify or terminate the rewards program at any time.

7. Business Partnerships:

  • Partners are responsible for maintaining accurate product information and pricing.
  • Partners agree to adhere to our delivery guidelines and quality standards.
  • Partner subscriptions are subject to monthly fees as specified in our pricing agreement.

8. Data and Privacy:

  • We collect and use data as described in our Privacy Policy.
  • We may use data analytics to improve our services and provide insights to business partners.
  • You are responsible for ensuring you have the legal right to any content you upload or transmit through our service.

9. Limitation of Liability:

  • Zephyr SkyPorts is not liable for any indirect, incidental, or consequential damages.
  • Our liability is limited to the amount paid by you for our services.
  • We are not responsible for damage or loss to goods once delivered to the designated hub.

10. Indemnification:

  • You agree to indemnify Zephyr SkyPorts against any claims arising from your use of our services.

11. Modifications to Terms:

  • We reserve the right to modify these Terms & Conditions at any time.
  • Changes will be posted on our website/app and are effective immediately.

12. Governing Law:

  • These Terms & Conditions are governed by the laws of Ireland.

13. Contact Information:

  • For any questions, please contact us.